Compliance & Claims

Respect for Patient Privacy

At ODA Primary Health Care Network, we understand that your health information is personal. It is our priority to establish and maintain your trust in us. Therefore, we are dedicated to preserving the confidentiality of your personal health information by complying with the laws governing privacy of patient health information.

For example, the Health Insurance Portability and Accountability Act (HIPAA) of 1996 is a federal law that establishes national standards for the protection of certain health information. To maintain the confidentiality of your health information, we will not share your personal health information without your authorization, unless we are required or permitted to do so by applicable law and regulations. SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

To ensure that you are familiar with your rights regarding the confidentiality of your health information, we will provide you with a written notice of your rights when you first visit an ODA Primary Health Care Network health center. A copy of this notice is available here.

If you have any questions, concerns, or complaints about how ODA Primary Health Care Network uses patient health information, please contact our HIPAA Privacy Officer at [email protected] or at 718-260-4639.

Commitment to Compliance

ODA Primary Health Care Network has established a Corporate Compliance Program to ensure that our organization provides high quality care to our patients while acting with honesty and integrity in the way it conducts business. We are committed to complying with all applicable federal, state, and local laws, regulations, and policies.

To promote compliance, ODA Primary Health Care Network has adopted a set of policies and procedures that guide our operations. ODA Primary Health Care Network’s Corporate Compliance Program educates and trains Directors, employees, and contractors on applicable standards and procedures to ensure that ODA Primary Health Care Network’s expectations and commitment to compliance are understood and respected.

ODA Primary Health Care Network’s Corporate Compliance Program relies on open communication to verify compliance and to identify areas of risk and vulnerability. Directors, employees, and contractors are expected and encouraged to report any conduct that may be non-compliant with applicable standards and procedures. Patients also are welcome to report any concerns.

For more information about ODA Primary Health Care Network’s Corporate Compliance Program or to anonymously report any concerns or potential violations, please contact our Compliance Officer at [email protected] or at 718-260-4639.

Claims information

ODA is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).

ODA is covered under the Federal Tort Claims Act (FTCA) for actions within the scope of deemed employment, pursuant to 42 U.S.C. 233(g)-(n). Accordingly, claims or notice of medical malpractice claims should be submitted by a claimant to the Office of General Counsel at the address below.

U.S. Department of Health and Human Services
Office of the General Counsel
General Law Division
330 Independence Ave., S.W.
Room 4760 Mail Stop: Captol Place
Washington, DC 20201

Deficit Reduction Act Compliance Notice to Vendors/Standards of Conduct

ODA is committed to serving our community according to the highest standards of ethics and legal compliance. All vendors conducting business with ODA are expected to comply with and act in support of our compliance policies.

In accordance with the requirements of the Deficit Reduction Act of 2005 (the “DRA”), we have written policies and procedures for all of our employees that provide detailed information about the Federal and New York State False Claims Acts, various applicable state laws, the whistleblower protections under such laws, and ODA’s policies for detecting and preventing waste, fraud, and abuse. These are codified in our Standards of Conduct.

ODA is required to make these policies known to all vendors, contractors, and agents. Please review our Standards of Conduct hosted at the bottom of this page. If you have any questions whatsoever regarding this notice, please contact our Chief Compliance Officer at [email protected] or at 718-260-4639.

ODA Standards of Conduct